Digital governance: A conceptual framework and research agenda

【Author】 Hanisch, Marvin; Goldsby, Curtis M.; Fabian, Nicolai E.; Oehmichen, Jana

【Source】JOURNAL OF BUSINESS RESEARCH

【影响因子】10.969

【Abstract】The rapid expansion of digital technologies has paved the way for new forms of organizing, facilitated by increased data and knowledge exchange between individuals and organizations. However, this poses major new challenges for designing effective governance mechanisms. This paper highlights the critical role of digital governance in facilitating digitally enabled exchange relationships. To this end, we propose a typology of analog, augmented, and automated governance modes, each associated with specific control, coordination, incentive, and trust mechanisms. Additionally, we provide a heuristic for determining the optimal governance choice via the interplay of transactivity (i.e., the contributors, connections, and consistency in an exchange network) and corresponding governance costs. Our study advances the governance literature by defining digital governance as a distinct form and outlining key governance mechanisms and choices in the digital era. Finally, we identify avenues for future research in this field.

【Keywords】Algorithmic management; Artificial intelligence; Blockchain; Corporate governance; Digital governance; Digital transformation; Interorganizational governance

【发表时间】2023 JUL

【收录时间】2023-05-17

【文献类型】理论模型

【主题类别】

区块链应用-实体经济-政务领域