Improving operational efficiency through blockchain: evidence from a field experiment in cross-border trade

【Author】 Tian, Xin; Zhu, Jiayi; Zhao, Xuan; Wu, Junfeng

【Source】PRODUCTION PLANNING & CONTROL

【影响因子】6.846

【Abstract】Based on the practical needs of cross-border trade between Yunnan Province, China, and Southeast Asian countries, this paper studies the impact of blockchain technology usage on operational performance. Owing to immutability and traceability, the implementation of a blockchain-based platform solves several existing problems of cross-border trade. We conducted a field experiment to verify the effect of blockchain technology on the operational efficiency of cross-border trade companies. The results show that operational, agency, and time costs significantly decrease. Blockchain usage reduces the intermediary agencies of cross-border trade and settlement payment for traders, also improves the timeliness of business processing and the efficiency of cross-departmental business collaboration. This study provides new insights on the interface of blockchain technology and supply-chain operation management.

【Keywords】Blockchain technology; operational efficiency; cross-border trade; field experiment

【发表时间】

【收录时间】2022-04-23

【文献类型】期刊

【主题类别】

区块链应用-电商领域-