How Walmart Canada Used Blockchain Technology to Reimagine Freight Invoice Processing

【Author】 Lacity, Mary C.; Van Hoek, Remko

【Source】MIS QUARTERLY EXECUTIVE

【影响因子】6.353

【Abstract】Organizations have used business process reengineering, ERP and SaaS to create fast, inexpensive and accurate transaction processing systems within their own boundaries. Blockchains promise similar results for interfirm processes. We describe a blockchain-enabled invoice processing solution implemented by Walmart Canada and its freight carriers. Disputed invoices fell from 70% to under 2%, invoices are now finalized within 24 hours instead of days, weeks or longer, costs were reduced and relationships improved. Based on this case, we provide recommendations for using blockchains for interfirm process innovation.(1)

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【发表时间】2021 SEP

【收录时间】2022-01-02

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