【Author】
Cagigas, Diego; Clifton, Judith; Diaz-Fuentes, Daniel; Fernandez-Gutierrez, Marcos; Echevarria-Cuenca, Juan; Gilsanz-Gomez, Celia
【Source】POLICY AND SOCIETY
【Abstract】Blockchain is emerging as one of the major disruptive technologies of our times. In the context of public administration, blockchain heralds major transformations of public service provision and has the potential to increase the transparency of, and citizens' trust in, public administration and its services. However, the introduction of blockchain to public administrations means potentially changing aspects of the job performed by public officials, including their day-to-day activities and responsibilities, and even their very control over administrative processes. While some public officials may view blockchain positively as a means of improving current administrative practices, others may view it more negatively and resist it. The acceptance or otherwise of blockchain is, therefore, a fundamental issue for analysis. We conduct a vignette experiment to probe public officials' opinions on the introduction of blockchain in the provision of public services in a local council. We follow an influential classification of blockchain configurations to analyze whether different configurations of blockchain affect public officials' opinions toward its implementation. Results show that a more public configuration of certain aspects of the blockchain increases the likelihood that public officials will accept blockchain, while it is also associated with an increase in trust in public administration and its services.
【Keywords】blockchain; public officials; public services; innovation policy; e-government
【标题】解释公职人员对区块链采用的看法：情景描述式实验
【摘要】区块链正在成为我们这个时代的主要颠覆性技术之一。在公共行政的背景下，区块链预示着公共服务的重大转变，并有可能提高公共行政及其服务的透明度和公民的信任度。然而，将区块链引入公共行政部门意味着可能会改变公职人员工作的各个方面，包括他们的日常活动和职责，甚至他们对行政流程的控制。虽然一些公职人员可能会积极地将区块链视为改善当前行政实践的一种手段，但其他人可能会更消极地看待它并抵制它。因此，区块链的接受与否是本研究分析的基本问题。我们进行了一个情景描述实验，以调查公职人员对在地方议会提供公共服务中引入区块链的意见。我们遵循一个有影响的区块链配置分类来分析区块链的不同配置是否会影响公职人员对其实施的看法。结果表明，对区块链某些方面进行更公开的配置会增加公职人员接受区块链的可能性，同时它也与对公共行政及其服务的信任度增加有关。
【关键词】区块链；公职人员；公共服务;创新政策；电子政务
【文献类型】Article; Early Access
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