Blockchain technology adoption in government organizations: a systematic literature review

【Author】 Falwadiya, Himanshu; Dhingra, Sanjay

【Source】JOURNAL OF GLOBAL OPERATIONS AND STRATEGIC SOURCING

【Abstract】Purpose Blockchain technology is spreading its roots and growing rapidly. With the advancement of blockchain technology, government organizations are focusing toward adopting blockchain technology. The purpose of this study is to identify the factors that affect the adoption of blockchain technology and provide a conceptual framework to adopt blockchain technology in government organizations. Design/methodology/approach To answer the research questions, this study has used systematic literature review (SLR). For achieving the quality and transparent process, this study has applied the PRISMA framework in the SLR. Findings With the help of SLR, this study has identified 72 factors that influence the adoption of blockchain technology. After critically examining the factors, this study has developed the conceptual framework for the adoption of blockchain technology in government organizations with four factors of the unified theory of acceptance and use of technology model and four additional factors, i.e. facilitating conditions, social influence, effort expectancy, performance expectancy, trust, transparency, cost and security. Research limitations/implications To perform SLR, this study has used two databases: Web of Science and Google Scholar; future studies can consider other databases. This study has provided the framework but not validated it; future studies can use structural equation modeling and artificial neural network to validate the framework. Practical implications This study helps to provide insights about blockchain technology and help government and policymakers to take decisions for the adoption of blockchain technology and in determining the future action plan. Originality/value Few studies are available in the literature that have used SLR to identify blockchain technology adoption in government organizations.

【Keywords】Qualitative; Acceptance; Factors; Adoption; Government organizations; Blockchain technology

【标题】政府组织采用区块链技术：系统文献综述

【摘要】目的 区块链技术正在扩展其根基并迅速发展。随着区块链技术的发展，政府组织正聚焦于采用区块链技术。本研究的目的是确定影响区块链技术采用的因素，并为政府组织采用区块链技术提供一个概念性框架。设计/方法/途径 为了回答研究问题，本研究采用了系统文献回顾（SLR）。为了实现高质量和透明的过程，本研究在SLR中应用了PRISMA框架。研究结果 在SLR的帮助下，本研究确定了影响区块链技术应用的72个因素。在对这些因素进行严格审查后，本研究建立了政府组织采用区块链技术的概念框架，其中包括接受和使用技术模型的统一理论的四个因素和四个额外的因素，即促进条件、社会影响、努力期望、绩效期望、信任、透明度、成本和安全性。研究局限/意义 为了进行SLR，本研究使用了两个数据库。Web of Science和Google Scholar；未来的研究可以考虑其他数据库。本研究提供了框架，但没有对其进行验证；未来的研究可以使用结构方程模型和人工神经网络来验证该框架。实践意义 本研究有助于提供关于区块链技术的见解，帮助政府和政策制定者为采用区块链技术和确定未来的行动计划做出决策。原创性/价值 在文献中，很少有研究使用SLR来确定政府组织的区块链技术采用情况。

【关键词】定性；接受;因素；采用;政府机构；区块链技术

【收录时间】2022-03-11

【文献类型】Review; Early Access

【论文大主题】区块链政策法律

【论文小主题】区块链的司法政务应用

【影响因子】0.000

【翻译者】丁子仪