【Author】
Lykidis, Ioannis; Drosatos, George; Rantos, Konstantinos
【Abstract】e-Government services have evolved significantly over the last decade, from a paper-based bureaucratic procedure to digital services. Electronically processed transactions require limited physical interaction with the public administration, and provide reduced response times, increased transparency, confidentiality and integrity. Blockchain technology enhances many of the above properties as it facilitates immutability and transparency for the recorded transactions and can help establish trust among participants. In this paper, we conduct a literature review on the use of blockchain technology in e-government applications to identify e-government services that can benefit from the use of blockchains, types of technologies that are chosen for the proposed solutions, and their corresponding maturity levels. The aim is to demonstrate blockchain's potential and contribution to the field, provide useful insights to governments who are considering investing in this innovative technology, and facilitate researchers in their future activities in blockchain-enabled e-government services.
【Keywords】blockchain; distributed ledger technology; e-government; review
【摘要】电子政务服务在过去十年中发生了重大变化，从基于纸张的官僚程序到数字服务。电子处理的交易只需要与公共行政部门进行有限的物理互动，并缩短了响应时间，提高了透明度、保密性和完整性。区块链技术增强了上述许多特性，因为它促进了记录交易的不变性和透明度，并有助于在参与者之间建立信任。在本文中，我们对区块链技术在电子政务应用中的使用进行了文献综述，以确定可以从区块链的使用中受益的电子政务服务、为提议的解决方案选择的技术类型及其相应的成熟度水平。目的是展示区块链的潜力和对该领域的贡献，为正在考虑投资这项创新技术的政府提供有用的见解，并促进研究人员未来在支持区块链的电子政务服务方面的活动。
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